Privacy Policy

1. Introduction

Scottsdale Siding ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services. This policy complies with the General Data Protection Regulation (GDPR) and the California Consumer Privacy Act (CCPA).

2. Information We Collect

Personal Information: When you fill out our appointment form, we collect your first name, last name, street address, ZIP code, phone number, and email address.

Service Information: We collect information about the services you're interested in and any details you provide about your siding needs.

Automatically Collected Information: Our website may automatically collect certain information, including your IP address, browser type, operating system, access times, and referring website addresses. This information is used for website analytics and improvement.

3. How We Use Your Information

We use the information we collect to: connect you with siding professionals and manage your estimate request; respond to your inquiries and schedule estimates; send you appointment confirmations and reminders; communicate about our services via SMS and email (with your consent); improve our website and services; comply with legal obligations.

4. SMS and Email Communications

With your explicit consent (via our opt-in checkbox), we may send you SMS text messages and email communications regarding your estimate, appointment reminders, and relevant service information. Message and data rates may apply. You may opt out of SMS communications at any time by replying STOP. You may opt out of email communications by clicking the unsubscribe link in any email.

5. Information Sharing

We may share your information with: service providers who assist us in operating our business (such as our CRM platform); law enforcement or regulatory bodies when required by law; siding professionals, siding related companies, and professional advisors (lawyers, accountants) as needed to connect you with a siding professional.

6. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes for which it was collected, or as required by applicable law. When your information is no longer needed, we will securely delete or anonymize it.

7. Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of electronic storage or transmission is 100% secure, and we cannot guarantee absolute security.

8. Your Rights Under GDPR

If you are located in the European Economic Area (EEA), you have the following rights: right to access your personal data; right to rectification of inaccurate data; right to erasure ("right to be forgotten"); right to restrict processing; right to data portability; right to object to processing. To exercise these rights, contact us using the information in Section 11.

9. Your Rights Under CCPA

If you are a California resident, you have the following rights: right to know what personal information is collected; right to know whether personal information is sold or disclosed and to whom; right to opt out of the sale of personal information (note: we do not sell personal information); right to delete personal information; right to non-discrimination for exercising CCPA rights. To exercise these rights, contact us using the information below.

10. Cookies

Our website uses essential cookies necessary for basic functionality. We may also use analytics cookies to understand how visitors interact with our site. You can control cookie preferences through your browser settings.

11. Contact Us

For questions about this Privacy Policy or to exercise your data rights, email us at [email protected].

12. Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated "Last updated" date. We encourage you to review this policy periodically.